Integrity in Business and Service to Consumers
We are conscientious operators and producers who always adhere to the "Law of the People's Republic of China on the Protection of Consumer Rights and Interests" and the "Product Quality Law of the People's Republic of China". We fulfill the ten obligations granted by the "Law on the Protection of Consumer Rights and Interests" for producers and operators, continuously improve product quality and service level, survive through quality, and seek development through reputation. We firmly commit to not producing or selling low-quality products.
Novotrack has painted the surface in a colorful rainbow, allowing people to enjoy a visual feast. We conduct honest business, promote honest business, and eliminate all business principles that violate honesty and safe consumption. We strictly implement the "three guarantees" regulations established by the state and provide excellent after-sales service. We strive to satisfy consumers and solve their problems, and willingly accept consumer supervision.
Novotrack listens to consumer opinions, continuously improves work and service quality, continuously improves regulations and systems that protect consumers' legitimate rights and interests, and allows consumers to be satisfied when purchasing and using products. We ensure quality, price, after-sales service, and measurement to create a harmonious consumer environment and operating environment through a completely open attitude.
As a business operator, Novotrack inherits the fine tradition of the Chinese nation's rejuvenation, which can only be achieved by promoting national prosperity and national strength. We shoulder the responsibility and mission of social progress and development and use honest operation to repay the whole society for the market operating environment created for us. We aim for harmonious development of the economy, harmonious consumer environment, and openly present the foundation for sustainable development and long-term business strategy.